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Frequently Asked Questions

What is an Energy Advisor and what do they do?

An energy advisor is a person who provides a company with the full spectrum of support in the management of all energy-related matters.

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faq Companies Sustainability Energy Consulting Services
17 JANUARY 2022

What do I do if there is a car occupying a charging station, even if my App flags it as available?

Users who have completed their charge must clear the area to make way for others. Enel X is not responsible for any obstructions. If a car is blocking your access, we suggest you report this to the relevant authorities.

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faq Electric mobility People
14 JANUARY 2022

How can I update the JuiceBox?

Every JuiceBox that has a data connection such as Wi-Fi or Cellular will automatically update firmware and software over the air (OTA).

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faq Electric mobility People JuiceBox
13 JANUARY 2022
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Electric mobility: the facts

A guide to EV charging for businesses

Discover the safest and easiest way to keep you moving.

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Electric vehicles: the facts

Get up to speed on the sustainable solution to driving.

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Explore guides and manuals

Useful resources, factsheets and more.