Notification: When the wholesale electricity prices are high or when a contingency event has occurred due to generator outage, the EMC or PSO may dispatch Enel X network into action. Enel X will notify you via email, phone or SMS, depending on your preferences, to inform you when the dispatch will begin.
Response: At the start of the dispatch, your facility will reduce its electricity usage according to your predetermined plan - either manually or automatically through our Network Operations Center (NOC).
Support: Before, during, and after a dispatch, our NOC remains in communication with your facility. Our staff is available 24x7x365, supporting you to ensure that you achieve the highest possible levels of performance and payments.
