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Frequently Asked Questions

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Does the JuiceBox require maintenance?

No, the JuiceBox does not require maintenance, however routine safety checks of the equipment and the electrical circuit should be made.

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Can I recharge if the JuiceBox goes offline?

Yes. When the JuiceBox is offline recharging your vehicle is still possible.

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Return and Refund Policy

Our goal is for you to be completely satisfied with your purchase. We take pride in the quality of our products and we offer comprehensive customer service. If you are not 100% satisfied with your purchase, you can return the product for a refund within 30 days of the date you purchased it.

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How do I contact Enel X for support if I am having problems with my JuiceBox?

If your JuiceBox is online and connected to JuicePass, the best way to contact us to offer feedback or request support

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