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Frequently Asked Questions

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How do I access the JuiceNet dashboards?

The JuiceNet is the backend to which the JuiceBox connects to. The JuiceNet provides a Dashboard from which the JuiceBox can be monitored and configured.

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PAGE Electric mobility Companies JuiceNet Manager
31 JANUARY 2022

How often will I be dispatched for demand response?

Demand response events are triggered by imbalances between forecasted supply and actual demand on the electricity grid, making them rare and only used in states of emergency.

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PAGE Electric mobility Companies
20 JANUARY 2022

How much can I earn from my operational flexibility?

Earnings depend on several factors including your availability within the program, the MWs you can make flexible and current market pricing.

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PAGE Electric mobility Companies
19 JANUARY 2022

If the charging station goes into an offline state, does it operate in a fail-safe mode?

If data connectivity is lost the JuiceBox will not enter a fail-safe mode, the JuiceBox will continue to operate/charge at the selected current value previously set within JuiceNet dashboard or the JuicePass App.

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PAGE Electric mobility Companies JuiceBox
07 JANUARY 2022
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