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Frequently Asked Questions

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What are Demand Side Management and Demand Response

Demand Side Management and Demand Response programs allows utilities to balance electricity grid and consumers to earn from their flexibility: discover more.

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faq Demand Response
04 MAY 2023

How often will I be dispatched for demand response?

Demand response events are triggered by imbalances between forecasted supply and actual demand on the electricity grid, making them rare and only used in states of emergency.

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faq Demand Response
16 DECEMBER 2021

What happens if I cannot meet my demand response commitment?

Enel X shields its customers from any penalties associated with under-performance. While failure to meet your commitment may result in lower revenue from the program, you will never be required to make out-of-pocket payments.

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faq Demand Response
15 DECEMBER 2021

What is an Energy Advisor and what do they do?

An energy advisor is a person who provides a company with the full spectrum of support in the management of all energy-related matters.

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faq Energy Consulting Services
18 DECEMBER 2021
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